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Google/Jabber accounts problem

Submitted by dshmagin on January 28, 2008 - 9:42pm.

Just installed the program without any problems. Looks impressive, especially for beta! No problems with Yahoo and MSN IM accounts.
Connecting with no problems to Google and Jabeer, but can't see my contacts in either accounts? Any comments?
I only used the program for a couple of hours, so I'll hold other comments for now...

Thanks.

‹ Problems12 weeks of EQO Windows Mobile usage and no further upgrades!!! ›

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re: google/jabber accounts problem

Submitted by peter on January 29, 2008 - 4:23pm.

How many contacts do you have approximately?

Try selecting the account name and see if the list expands. Also, go into options and select show offline IM contacts.

I would be interested to hear your other thoughts and comments.

Peter
EQO Customer Support

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Jabber issues

Submitted by dshmagin on January 29, 2008 - 6:20pm.

Hi, Peter.
thanks for the reply. First of all, I still like the program.
Google account is resolved - that was my fault.
Jabber, on the other hand, is still a problem. I have my private Jabber server with about 10 users. It's active and working fine. I have no problems connecting via desktop/web clients.
EQO shows connection to the server, but I don't see any users in the group. In fact, I don't see an EQO user logged in on the server, so I don't think connection is established.

Thanks,
Dmitriy

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re: Jabber issues

Submitted by peter on January 30, 2008 - 5:28pm.

Hi Dmitriy,

It appears that we do not support your Jabber server at this time. We are using Pidgin (formerly Gaim) as our IM client. It looks like libpurple is throwing up an error during your account's log in. We are investigating this problem. Hopefully we will be ale to allow access to your server through EQO.

Peter
EQO Customer Support

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