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EQO got freezing on My Sony Ericsson

Submitted by puppet13th on June 24, 2008 - 3:24am.

I have using eqo for a few month,and i have tried the latest version (1.6.1)
but i still got freeze after using eqo for a few moment.
usually it got freeze when typing massages.
i have tried eqo on z530i,z610i and k610i.
all was the same.got freeze when typing.
is there anybody got same trouble like me?

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re: EQO got freezing on My Sony Ericsson

Submitted by peter on June 24, 2008 - 2:54pm.

Hi,

I have not seen this problem before. It is possible that you are using up a lot of memory running EQO on your phones. Do you log into lots of IM accounts or use IM accounts with super long contact lists? this might be causing the freezing. I would try logging into only one account--one that has only a few contacts and then see if you still encounter the freezing issue.

Cheers,

Peter
EQO Customer Support

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Thanks for you attention

Submitted by puppet13th on June 26, 2008 - 10:38pm.

Thanks for you attention Peter,
When i'm using eqo,i just only have 2 contact list and using 2 im (yahoo and msn)
The apps is no freezing on the main interface,but it freezing when we are in the typing box when typing a messeges.
But i usualy using multitasking environment like switching to other java apps or open other menu via activity keys.

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re: thanks for your attention

Submitted by peter on June 27, 2008 - 9:38am.

Ok. I understand now. Please try signing in to just one IM account on EQO as a test. Don't multitask during this test. maybe the application can't handle all of the switching. Please let me know if the application freezes when you do that.

Cheers,

Peter
EQO Customer Support

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I still have the same

Submitted by puppet13th on July 7, 2008 - 11:37pm.

I still have the same problem.i have tried it on Sony Ericsson K770i,the differences is the interval that the apps got freezed. any others got same problem like me?

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re: I still have the same

Submitted by peter on July 8, 2008 - 4:30pm.

Two more suggestions...make sure EQO is installed on your phone's memory and not on your memory card. And, try forcing the application to use TCP mode--Options, Settings, Use TCP connection.

Peter
EQO Customer Support

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