Home » forums » EQO » Billing and Account

EQO Credit is not added yet

Submitted by kirannokia on March 5, 2008 - 8:36am.

I added two frinds by sending Invitation from my Eqo account.....but my credit is not updated or it is not been added........Why? Both frinds are added via My Invitaion only...how to get the credits then apart from purchase?

‹ Using local minutesEQO Credits Discount Code ›

Trackback URL for this post:

http://community.eqo.com./trackback/1292
» login or register to post comments

RE: EQO Credit is not added yet

Submitted by chris on March 5, 2008 - 10:02am.

Please be patient. If you do not get your credit within a couple of days please email support@eqo.com the mobile numbers and EQO IDs of the friends you invited. We'll get your credit sorted out for you.

Chris
EQO Customer Evangelist

» login or register to post comments

thanks chriss

Submitted by kirannokia on March 6, 2008 - 1:51am.

thanks chriss

» login or register to post comments

RE: thanks chris

Submitted by chris on March 6, 2008 - 9:41am.

No problem, any luck?

Chris
EQO Customer Evangelist

» login or register to post comments

i am unable to get credit for free call or msg

Submitted by 11111111113 on March 6, 2008 - 9:10pm.

I have invited by my friend and register my account. but i dont get my first $2.50. but my friend told me if i register my account i will get free $2.50. is eqo stop this free service? if not why i dont get any credit. please help me. and sorry for my english.

» login or register to post comments

RE: i am unable to get credit for free call or msg

Submitted by chris on March 7, 2008 - 11:12am.

Legitimate EQO users are given $2.50 on signup. It seems your account has been deemed illegitimate. Do you have any idea why that could be?

Chris
EQO Customer Evangelist

» login or register to post comments

i have last eqo in my mobile

Submitted by sivareddy on March 10, 2008 - 3:23am.

it is good

» login or register to post comments

RE: i have last eqo in my mobile

Submitted by chris on March 10, 2008 - 2:06pm.

Thanks, glad you like it.

Chris
EQO Customer Evangelist

» login or register to post comments

i understand that why i cant get credit.

Submitted by 11111111113 on March 13, 2008 - 6:49pm.

i understand that why i cant get credit. cause there was a problem of the mobile number. but today i register my causin mobile number and i confirm that there was no problem of the mobile number. but credit not added yet. my causin has no e-mail address, so i use my e-mail address to registration his account. now plZ help me. and sorry for my english.

» login or register to post comments

RE: i understand that why i cant get credit.

Submitted by chris on March 14, 2008 - 10:20am.

What is your cousin's EQO ID? I'll do what I can.

Chris
EQO Customer Evangelist

» login or register to post comments

hy

Submitted by dinojeep on March 19, 2008 - 5:28am.

dear customers
i have invited all my friends but my account still 0,26 i trying to get new account on my EQO free calls but i can't please try to send to me how i can get account for calls?

» login or register to post comments

RE: hy

Submitted by chris on March 19, 2008 - 12:32pm.

To get free credit for inviting your friends your friends must sign up for EQO using the link in the invite you sent them. If you think this is happened and that we have made an error, please email the EQO ID's and mobile numbers of the people you invited to support@eqo.com. We will look at your case specifically and get you sorted out.

Chris
EQO Customer Evangelist

» login or register to post comments

EQO credits not added...

Submitted by prvn.arky on May 7, 2008 - 6:34pm.

i have added three three friends via my email invitation..they have started using EQO..i received a message stating tat credits will be updated...but no updations still....

» login or register to post comments

re: EQO credits not added...

Submitted by peter on May 8, 2008 - 1:31pm.

Patience--please wait at least 48 hours before you start to complain. I can't even troubleshoot your problem until that time has passed.

Peter
EQO Customer Support

» login or register to post comments

hey

Submitted by nightwolf_2005_ on May 9, 2008 - 3:25pm.

me too , i have invited 4 of my frindes and i get nothing no credit added for me plz tell me why?

» login or register to post comments

re: hey

Submitted by peter on May 9, 2008 - 3:43pm.

Sorry, I am not seeing it.

You don't get credit just for inviting people. They need to actually sign up using the link in the invite AND they have to use EQO at least once.

Peter
EQO Customer Support

» login or register to post comments

my eqo credits

Submitted by esther.love on June 4, 2008 - 1:27am.

pleave i have a serious problem my eqo credits is empty, i want to purchase how can i do? tk you

» login or register to post comments

re: my eqo credits

Submitted by peter on June 4, 2008 - 8:23am.

To purchase EQO credits, sign in to your account at www.eqo.com, then select Credits & History, then select Buy Credits.

Peter
EQO Customer Support

» login or register to post comments

unable to buy credits

Submitted by parepally_007 on September 14, 2008 - 3:52am.

hey.. thanx for the service but im unable to buy credits using my icici debit card.. after entering my card details and clickin submit i got this msg in the next page..
""Status of payment:
Not authorised ""
can i get some help !!!

» login or register to post comments

re: unable to buy credits

Submitted by peter on September 15, 2008 - 10:17am.

I have sent you an email regarding your payment issue.

Anyone else with a payment issue, please email me at peter@eqo.com for immediate and secure help.

Peter
EQO Customer Support

» login or register to post comments